Every Carrier SE'ing Event

 


Every Event That Can Be Expected With Carriers

When planning to SE online stores, with the Intention to manipulate their representatives to perform actions that they're not supposed to do, namely Issue refunds or dispatch replacement Items at their expense, It's of paramount Importance to be well prepared prior to executing the attack vector. The first port of call, Is to research their terms & conditions to establish their warranty, refund and return policy, as well as having sound knowledge of how they function with picking & packing orders - of which a practice run (trial SE) will Identify exactly how goods are processed. 

After the Information gathering session with the company has been done, the next step Is to check "the types of carriers" that service their deliveries - as It can have a huge Impact on two commonly used methods utilized by SE'ers of all shapes and sizes, specifically the DNA (Did Not Arrive), and the boxing method. For example, In terms of the former (DNA), an OTP (One-Time Password) may be required to accept the package from the carrier driver and because It takes an exceptional set of skills to bypass It, the majority of social engineers refrain from using the DNA altogether, hence they opt for another method.

The same can be said for the boxing method. Sometimes the carrier arranges for the SE'ers return to be collected from his house (as opposed to taking the package at a drop off location/service point), and to make sure the product Is enclosed In the package, the driver will actually Inspect It - which ultimately puts an end to boxing the company. They're just a couple of Incidents that take place with the said methods - there are many more that cause major complications, and If you're not aware of how to handle each one by dealing with the Incident(s) In an efficient and effective manner, your SE will prematurely terminate.

That's where I come In. I will not only list those that're likely to happen, but shall also cover "every event that can be expected with carriers" to the likes of (but not limited to) DHL, FedEx, DPD, UPS and the list goes on. What you're about to read, mostly relates to both of the aforementioned methods - the DNA and boxing, so before moving forward with the rest of this article, be sure to read my guides and fully familiarize yourself with each one. Okay, my objective Is to provide you with all Information pertaining to "carrier events" In a single resource, thereby you can reference this tutorial as the need comes to hand with your SEs.

To make It easy to Identify and locate each topic, I've created a "Table Of Contents", which can be used to hit Ctrl-F on your keyboard and jump to the topic In question, and at the end of each one, I've added my recommendation titled "Action Required" which means exactly that - the best course of action required by yourself, the social engineer. Also, (where available), I've linked each topic to Its respective guide on this blog, so simply click on "Read More Here" to check It out. Enough talk, make yourself a few cups of coffee and we'll get this started. 


Table Of Contents
  1. OTP Required On Delivery
  2. Signature Required On Delivery
  3. Driver Inspecting Goods On Collection
  4. Carrier Driver Contacting You
  5. Driver Asking To Sign A Document
  6. Damage Report Raised By The Carrier
  7. Carrier Reprinting Shipping Labels
  8. Carrier Driver Taking Photos
  9. Carrier Driver Signing The Delivery
  10. Driver Leaving The Package Unattended
  11. Delivering Goods By Reading The Shipping Label
  12. Carrier Opening An Investigation 
  13. Carrier Blacklisting Your Address
  14. The Driver Leaving The Package At A Safe Place

1. OTP Required On Delivery

If (for example) you're SEing a high value Item such as a TAG Heuer Men's watch from Amazon that retails for around 7,000$ using the DNA method, an "OTP" (One-Time Password) will most likely be required to verify that the package not only made Its way to the correct address, but was also "personally received by yourself (the SE'er) or another authorized recipient". What this means, Is that the OTP will be sent to your cell phone or email address and when the driver arrives, you must tell him the password to accept your package. If you don't give him the OTP, he has every right to mark the consignment as undelivered. 

Read More Here
Related To: DNA 

Action Required: If you have the confidence and skill set to manipulate the driver to hand over the package without an OTP, check my guide In the above link, otherwise choose another method.  


2. Signature Required On Delivery

The most common form of verification for receipt of goods, Is grabbing a signature from the account holder or a household member of where the delivery will be accepted. This has been around for many decades, and continues to be the most widely used option by carrier companies to confirm deliveries, however just because you scribbled something on the driver's hand-held device, "by no means can It be used to say that It does In fact belong to you". How so, you ask? Well, anyone could've signed - even the driver himself! DHL Is one of many carriers whose drivers are guilty of signing their very own consignments - I've personally witnessed It on countless occasions.  

Read More Here
Related To: DNA

Action Required: Be sure to fake sign It, but with a name that's somewhat legible so when It's cross-checked, It will not be associated to you, therefore you won't be held responsible for receiving the package.    


3. Driver Inspecting Goods On Collection

Let's say you're SEing an online retailer using the faulty Item method and claiming the purchase product Is defective. After contacting the rep, he'll go through a few troubleshooting steps and when he's satisfied It's not functioning, a refund/replacement will be Issued, but ONLY when the (supposedly) broken Item Is returned. So far, there's no cause for concern - the boxing method can be used to avoid sending It back. But to ensure the Item Is securely returned, some carriers tell their drivers to collect the package from your home, and also "Instruct you to leave It open for the driver to Inspect Is contents". If you're unaware of how to handle this type of Incident, the boxing method will fail. 

Read More Here
Related To: Boxing

Action Required: Tell the company you're unable to meet their pickup arrangements - away due to work commitments, In hospital as an Inpatient, called for jury duty etc, and you're more than happy to use another carrier service (that does not Inspect packages!). Also, reassure the rep/agent that you'll Immediately provide the tracking details. The company can then be boxed.


4. Carrier Driver Contacting You

Because carrier drivers are well aware that they've done their job properly by dropping off their deliveries at the correct address, they tend to take offence when people state otherwise. As a result, they'll take matters Into their own hands and visit the social engineer's home, or sometimes get In contact by phone. Be It one or the other, the driver will ask all sorts of questions about the delivery, and why you said It wasn't received. If you don't answer the door or pickup the phone, there are Instances where he'll keep coming back or repeatedly call until you respond.

Related To: DNA

Action Required: The driver has no right to set foot on your private property (or call you) asking all sorts of questions, nor are you obligated to attend to his needs, so simply Ignore him. 


5. Driver Asking To Sign A Document

Further to the above topic pertaining to the carrier driver visiting your home, on some occasions, he will go as far as asking you to sign a document - just to clear himself of any wrongdoing. The Information contained In the document varies - It may ask you to confirm the package was In fact delivered but you've misplaced It, or perhaps to admit It was accepted (In your absence) by someone else living In your home. Whatever the case may be, It's quite obvious you're not going to ruin your SE just to satisfy the driver's request.

Related To: DNA

Action Required: Never sign a document when there's absolutely no reason to do so, thus disregard the driver's demand altogether. If his behavior persists, report him to the police for harassment. 


6. Damage Report Raised By The Carrier

If you're not meticulous with how you prepare the package In readiness to execute the boxing method, one event that can end your SE purely as a result of the carrier Itself, Is when the driver notices signs of tampering (on the package) at the collection point, and then "raises a damage report". Essentially, It releases the carrier from liability and because the Inconsistency was Identified before the driver handled the box/package, It puts the responsibility on "you", the social engineer. As such, the company will use the damage report as evidence to decline your claim.

Related To: Boxing

Action Required: To avoid detection at the collection point, It's crucial to be meticulous when cutting and taping the package/box. Cut It on the underside of the box (or the edge of the package) to a length that's slightly bigger than the Item, and seal It with different colored tape that's not too noticeable, yet still demonstrates It's been tampered with.    


7. Carrier Reprinting Shipping Labels

In terms of using the biggest load of garbage to hit the SEing sector called the FTID method, one way It "supposed" to work, Is by editing the shipping label, and stripping all personal details and order Information, with only the tracking number/barcode Intact - just to mark the consignment delivered. SE'ers then put a fake receiver's address to mislead the driver Into dropping It off at another location, thereby tracking will show It's dispatched correctly, but the package/box cannot be physically found by the company, thus they'll Issue a refund. That's how It works In theory. Now for the facts. 

In today's world of logistics and freight distribution, consignments are scanned and delivered as per the details generated by the scan Itself. Furthermore, carriers are well and truly aware of the appearance of their very own shipping labels - specifically the way they're formatted. Given everything (apart from the tracking/barcode) was removed, It'll be noticed by the carrier, and a new shipping label will be printed based on the Information recorded at the time of the scan. As expected, the so-called FTID has failed miserably.

Read More Here

Action Required: In a nutshell, don't waste your time and resources with the FTID trash. It's heavily flawed and Is destined to fail, even In the most favorable circumstances.


8. Carrier Driver Taking Photos

Instead of asking for a signature, some carriers verify deliveries by "taking photos of the package at the external part of your house", or place the package In the "entryway and take a snapshot of It" (and Its surroundings), and use the picture as proof of delivery. At the time of writing, "DPD" who services Amazon and ASOS, Is one carrier that does It, so when deciding on the company you're planning to SE, research the carrier(s) they use and check whether or not photos are taken at the delivery point.

Read More Here
Related To: DNA

Action Required: An effective way to establish If the carrier takes photos, Is to perform the good ol' practice run. Alternatively, ask fellow SE'ers on an active Internet forum or Discord server.    


9. Carrier Driver Signing The Delivery

As discussed In the second topic of this article titled "Signature Required On Delivery", signature verification for receipt of goods, Is used by almost every carrier company that operates on a medium to large scale. And although It's easily manipulated by faking It, there are times when complications may be experienced -  namely when the carrier driver signs the consignment himself "with your name". For example, the driver may have handed over the package and walked away, but unbeknownst to you, he signed your name and the details were recorded at the depot. This assumes "you put pen to paper", therefore It must be dealt with accordingly.

Related To: DNA

Action Required: If the company declined your claim solely based on the signature, tell the rep/agent to email you a copy. Evidently, It will not match with yours, thereby their decision to put an end to your claim will be reversed.  


10. Driver Leaving The Package Unattended

In contrast to the topics you've had the pleasure of reading thus far, this particular event actually works to your advantage as follows. Let's say you've placed an order with Zalando, and your package Is scheduled to arrive on a given day. Your plan of attack Is to avoid signing for the delivery - hoping that the carrier will drop It off at the front door and leave thereafter. Your approach worked as expected, whereby the driver knocked at the door, and you deliberately gave the Impression that no one was home, so "he left the package unattended at your doorstep".

See what just happened? Your package was dumped without any form of verification that "you personally accepted It". Sure, tracking has shown that It arrived at the correct destination, but It only confirms delivery to an "address" and not to a "person", which renders GPS Info useless, and supports your claim of "not personally receiving your goods". Naturally, there are other reasons why drivers throw packages outside your home, such as running late for their delivery run, hence they don't have the time to stop and ask for a signature.

Related To: DNA

Action Required: When packages are left unattended, they've basically DNA'd themselves, so remain adamant that you're still waiting for the delivery to arrive, and stick with the same story throughout the entire claim.   


11. Delivering Goods By Reading The Shipping Label

As you're aware with the so-called flawed FTID method, one way It's "meant to work", Is by modifying the receiver's address to another destination, with the objective of fooling the driver to deliver the package to the modified address on the shipping label. Really? The author of this crappy method, has very little to no Idea of how carriers distribute freight In the 21st century. Allow me to educate social engineers, who believe In this piece of junk, as to why It fails on almost every occasion.

With regard to a local delivery, given every package Is scanned on collection, at the carrier's depot and then at the delivery point, how can a modified label possibly convince the driver to deliver It elsewhere? Yes, you may get the odd driver who's half-asleep on the job, or one who couldn't care less for the reason that It's his last day at work and delivers It as per the label's Instructions, but because "the package Is scanned", obviously It will be sent according to the tracking details. You get the gist of the method's Inconsistencies, so I don't need to elaborate any further. 

Read More Here

Action Required: As said In topic number 7, don't bother wasting your time with this method. There's an array of other methods that will effectively serve your needs. 


12. Carrier Opening An Investigation 

When things don't quite add up with what you've said/provided to the company about your SE, they'll open an "external Investigation", and seek Information from the carrier that serviced your delivery. The carrier will then carry out their own Investigation, and forward their findings to the company - who will use the Info to make a decision on your claim. The details usually collected by the carrier Include GPS/tracking records, signature, the weight of the package, whether or not a damage report was raised and (where warranted) the whereabouts of the package In transit.


Action Required: You will be given a time frame of when the Investigation Is expected to complete, but If you don't receive a reply, get In contact with the company, and If need be, repeat It every x-amount of days.


13. Carrier Blacklisting Your Address

Although this type of event doesn't happen very often, It can certainly come your way at any given moment - namely when abusing the DNA method by hitting one SE after another against "the same carrier company that's been delivering packages to your residential address". Carriers keep records of where their packages were delivered, and If there's a large volume of claims for nonreceipt of goods at your home, "your address may well be blacklisted", meaning the carrier that you've constantly DNA'd, will refuse to deliver packages to your house/address. 

Related To: DNA

Action Required: Be sure to SE Intelligently, by not repeatedly using the DNA method with the same carrier delivering to your residential address. To break the continuity, use a drop house In between SEs. 


14. The Driver Leaving The Package At A Safe Place

Before I make a start, a "safe place" Is defined as a location within the confines of your property, that's secure and protected from damage and most Importantly, theft. Okay, when you've purchased something from an online store and you won't be home to accept the delivery, many carriers offer a service to leave the package at a "safe place" at your home. This Is very convenient from a social engineering standpoint, specifically when putting the DNA method Into action by saying you never received the package.

However, there's a vital element that a lot of SE'ers don't consider with this delivery option. I'll explain It by referring to yourself as the social engineer. For the most part, If It's "you" who Instructs the company/carrier to leave your package at a location that you deem as being safe, then "you're the one who's liable for loss of goods" - which ultimately puts an end to your SE. On the other hand, there are Instances where the company and/or carrier offer to drop It off at what they believe to be a safe place, thus under these conditions, "they're held responsible In the event of theft".

Related To: DNA

Action Required: Check the company/carrier terms & conditions. If there's no mention of a safe place and you won't be home at the time of delivery, allow them to make the decision to leave the package at your address.   


In Conclusion

Now that you've reached the end of this article, I'd say It's safe to assume that you're thinking I've missed a number of carrier events, and rightly so - I've Intentionally omitted those that have very little to no Impact on your SE. The purpose of this guide, Is to educate you on each and every event that WILL be experienced at some point during your SEing activities. And after reading every topic, you're well-equipped and prepared to tackle the most problematic Incidents, so use your knowledge wisely, effectively, efficiently and accordingly
      

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